Shipping Policy

Date: 23/7/2024

At Poisea, we take pride in crafting each piece with care and attention to detail. Please review our shipping policy below for more information.

Made-to-Order Clothing

All our clothing items are made to order to ensure the highest quality and uniqueness. This process typically takes up to 7 days from the date of your order.

Processing Time

• Order Confirmation: Once your order is placed, you will receive a confirmation email.
• Production: Each item is carefully crafted and inspected. This process takes up to 7 days.
• Shipping: After production, your order will be shipped. You will receive a shipping confirmation email with tracking details.

Shipping Rates and Delivery Times

We offer the following shipping options:

• Standard Shipping: £4,99 – Estimated delivery time: 5-10 business days after shipping.
• Express Shipping: £8,99 – Estimated delivery time: 2-5 business days after shipping.

Please note that delivery times are estimates and may vary depending on your location and external factors.

International Shipping

We ship internationally to many countries. International shipping rates and delivery times will be calculated at checkout.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track your order through the link provided in the email.

Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties, and Taxes

For international orders, customs and import duties may apply and are the responsibility of the customer. Please check with your local customs office for more information.

Contact Us

If you have any questions or concerns about your order, please contact us:

Email: support@poisea.com